Question 1

What is the difference between a box-type substation and a conventional transformer?

Accepted Answer

A box-type substation integrates HV switchgear, transformer, and LV distribution equipment into a single prefabricated enclosure. Compared to traditional civil-construction substations, it offers a smaller footprint, faster installation, and no civil works. A conventional transformer only performs voltage conversion and requires additional equipment to form a complete power distribution system.

Question 2

How can I get a quotation?

Accepted Answer

You can request a quotation by: 1) emailing us your load data, application scenario and technical requirements; 2) submitting an enquiry via the contact page on our website; 3) calling our sales team directly. We typically respond with a formal quotation within 1–2 business days.

Question 3

What is the warranty period?

Accepted Answer

Our standard warranty is 12 months from the date of acceptance. Quality-related failures within the warranty period are repaired or replaced free of charge. Post-warranty repair services and long-term spare-parts supply are also available.

Question 4

How do I select the correct transformer capacity?

Accepted Answer

Calculate the actual load based on total installed power × demand factor (0.7–0.85) × power factor (0.85–0.95), then add a 15–20% reserve margin. Contact our engineers with your load data for a professional recommendation.

FAQ

Technical

Pricing

After-sales